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Warranty

KANSEPT WARRANTY INFORMATION

Kansept Knives conducts its business in an honest,fair and proper manner. Your Kansept knife is guaranteed against defects in material and workmanship and has a limited lifetime warranty to the original owner. Use of our products outside the scope of their intended purpose is considered abuse and is not covered by warranty.

 What Does the Warranty Cover?

The warranty covers replacement parts of genuine Kansept products due to manufacturing defects. If a knife fails to function as it was designed to be used for, please contact our customer service at service@kanseptknives.com .

 What Is Not Covered?

  • Kansept will not warrant products due to loss, any damages caused by abuse, neglect, misuse, accidents or improper blade sharpening.
  • Repairs to your knife performed by any source not authorized by KANSEPT Inc. will unconditionally void the knife’s warranty.
  • Any disassembly and modifications will void the warranty.
  • Broken, lost, or bent metal clips are typically not covered by Kansept’s warranty.

What Kansept Will Do?

If your Kansept product fail to function as it was designed, we will examine its condition upon its return to us and determine the cause of the failure. Kansept is able to offer replacement spare parts for defected knife damaged by abuse, neglect, misuse, accidents and improper use, but all the cost and postage is borne by the customer.

Knife Use and Care

Kansept knives are precision cutting tools and must be treated accordingly. Proper care and maintenance by the user is needed to ensure the knife will perform at optimum levels. Cutomers should always sharpen the knife with the correct techniques. Keep your knife lubricated, clean and inspect your knife regularly for obstructions, such as debris or lint.

Release Agreement

By purchasing any Kansept product, the buyer assumes sole responsibility to ascertain and follow all applicable federal, state, local and international laws in purchasing and using Kansept products.The buyer agrees to release KANSEPT Inc. from all liabilities from the purchase, ownership, transportation or use of the items as related to applicable laws and regulations.

Kansept’s liability under any circumstances is limited to the original purchase. Changes to products, materials, specifications (such as measurements and production techniques), and product availability can occur without prior notice. For the most up-to-date information, please contact us at service@kanseptknives.com.