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Customer Service

Kansept Customer Service is continuously delighted to assist you!


For after sales and order issues on Kansept official website

please e-mail us at


For purchasing replacement parts, seeking help for your products with issues that purchased from dealers,

please e-mail us at

We aim to reply to emails within 3-5 business days. Emails received during weekends and holidays will be addressed on the next business day.


If you are contacting us, please make sure the following items are attached,

  1. Name and model number of your knife.
  2. Pictures and videos of the broken parts.
  3. Description of the status and your request.

We're here to attend to your requirements and address any issues you may have. Feel free to reach out to us if you need assistance or have any inquiries!


Company Name:


Office Address:

Rm.No.22 Yudong Si Road,Yangdong Industrial Zone Guangdong , Yangjiang China,529931      

Company Phone: