Kansept Customer Service
Cooperation & Promotion
For partnership or promotional inquiries, please contact us via email:
After-Sales & Order Support
For official website order issues, replacement parts, or support for products purchased from authorized dealers:
Response Time
We aim to reply to all emails within 3–5 business days. Messages received on weekends or holidays will be addressed on the next business day.
Required Information When Contacting
- Knife name and model number
- Photos/videos of damaged parts (if applicable)
- Detailed description of the issue and your request
Company Name: GUANGDONG KANSEPT TECHNOLOGY CORP., LTD
Office Address: Rm. No.22 Yudong Si Road, Yangdong Industrial Zone, Yangjiang, Guangdong, China, 529931
Phone: 86-662-6632829